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Why Can't I Cancel My Order?

  • We start preparing orders to ship shortly after orders are placed. If you are unable to cancel your order, it means we are already working on getting it to you ASAP!
If you change your mind and are unable to cancel your order, you can return or exchange it after you receive it.

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Service

Whatsapp: 626-317-6533

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SHIPPING

FREE Worldwide shipping on ALL orders!

PAYMENTS
CaribeHeart accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, Discover. 

 Accelerated Check-Out: PayPal, Amazon Pay, Shop Pay, Apple Pay.

Shop Now, Pay Later: Klarna, Zip (Quadpay), Afterpay, Sezzle, Splitit, Shop Pay Installments.

RETURN POLICY

You can return any item purchased on CaribeHeart within 30 days of the delivery date.

Shipping

  • Allow 15 to 25 business days for processing
  • Ground shipping within 1 to 7 business days
  • International shipping within 1- 3 weeks
  • See the shipping policy for details on shipping methods, and delivery times

Returns And Exchanges

  • Easy returns within 30 days
  • See conditions and procedure in our return policy

Contact Us

We’re happy to answer any questions you have or provide you with an estimated delivery date. Just send us a message in the form below with any questions you may have. For faster assistance please include your order number (i.e.,CH****).

Thanks for contacting us. We'll get back to you as soon as possible.

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