What Can I Do If I Never Receive My Order?

Occasionally, packages are lost in transit, delivered to the wrong address, or arrive in separate packages.

Packages may also be left with a family member, neighbor, co-worker, or building manager.

    • NOTE: If an order is 3 days past the estimated delivery date or tracking shows it as delivered, and you never received the order, please contact us to check your order status. 

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